Have you been looking for a management opportunity to develop and grow a team that specializes in water treatment? If you reside in the Great Lakes or Central Illinois regions, you understand that quality water can often be a privilege that not all consumers have access to. DCC understands this concern, and we believe that quality water should be accessible to EVERYONE! This opportunity involves enhancing the available treatment and filtration systems within our established markets, and eventually extending our reach throughout the Mid-West. Our Water team is filled with loyal personnel that have a passion for securing safe drinking water for both residential and commercial customers. If you believe that you could fit this mold, we encourage you to apply!
The primary purpose of this position is to drive processes that align people, operations, strategy, and execution through leading, training, and motivating team within their functional area of responsibility to achieve their targeted growth and financial goals. General Manager (GM) leads and develops their team through recruitment, hiring, coaching, and disciplining where warranted with the support of the Human Resources team. Overall responsibility for managing and directing the operations of the Water Market to ensure compliance with state and local statutes, policies, and other applicable government regulations to support high quality water services. GM will acquire and maintain all requirements for proper handling and distribution of Water products & services and assist with field duties as needed.
Champion a growth-oriented mindset – Drive organic growth via sales, business development and strategic partnerships. Implement corporate directives and develop business growth plans to meet financial objectives.
Execute operational objectives - Oversee Water operations for all assigned markets. Lead initiatives to evaluate M&A opportunities and synergies within their Market, and the U.S.
Develop a high-performing team - Provide training in programs, sales, and other Water profit growth strategies. Responsible for recruiting, interviewing, hiring, training, and supervising the leaders under their direction. Lead managers in human resource activities (such as hiring, coaching, performance reviews and disciplinary action notices) of their staff.
Drive our company culture – Educate and assist the team in embracing the company core values, mission and vision. Ensure company policy and procedures are followed. Emphasize the need for transparent communications, teamwork, problem-solving and promote positive accountability.
Create alignment - Take responsibility for team regarding all aspects of everyone’s daily tasks and actions. Develop relationships with team members and promote their success by aligning their roles and capabilities with our strategies.
Promote safety – Drive safety culture through engagement of employees, focusing on preventative actions, and training teams to always follow best practices and procedures.
Additional Key Responsibilities
Work with peer LPG GMs to lead and motivate district managers in managing costs.
Drive optimization of purchasing relationships with key Water product and service providers.
Lead development of IT tools to improve customer service, sales, productivity, inventory, and other areas.
Ensure all management reporting is complete, accurate, and submitted in a timely manner.
Demonstrate responsibility regarding the care, condition, safe handling and always securing of all company and customer equipment and property.
Conduct Water meetings, training and/or in-services. Participate in select U.S. DCC Leadership meetings.
Required Education: Bachelor’s degree in Management/Operations/Business or related field.
Fields of Study Preferred: Management/Finance/Business
5+ years’ experience in people leadership/operations/business management roles.
Experience managing an organization’s sales growth and cost control is preferred.
Prior Water Treatment and/or multi-unit operations leadership experience preferred.
Requires a valid driver’s license with a clean driving record verified by MVR.
Microsoft Applications: Proficient (in particular, Excel, Word, PowerPoint, and Outlook)
Additional Technology: ERP and CRM experience ideal
Travel: 30% estimated Travel; Office location ideal with Work Home flexibility consideration
Communication: Exceptional verbal and written communication skills required
Effectively collaborate with leadership and employees to establish goals and standards. The Water GM position will require strong cross-functional leadership.
Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
Demonstrate a strong commitment to customer service and safety.
Excellent financial skills: P&L, budget management, capital management
Exercise solid organizational and communication skills.
Presents a hands-on approach in working with a team.
Effectively manages time.
Skilled at building/engaging/motivating teams of people.
Have basic mechanical abilities.
Have good computer skills.
Have knowledge and understanding of the Federal and State DOT rules and regulations.
Maintain a valid driver's license with appropriate endorsements.
Must be dependable with a stable work history.
Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
Ability to work a flexible schedule, including evenings, weekends and/or holidays.
Ability to be a positive representative of the Company both internally and externally.
Ability to always work with respect and cooperation with fellow employees and customers.
Must be committed to leading team to always working safely.
Regular attendance at the worksites is required.
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
This position will require working in both field and office locations with potential for hybrid.
Prolonged sitting at a desk and working on a computer.
Must be able to position, transport, lift and/or move up to 75 pounds at a time.
Stand, walk, move across large areas.
Kneel, crouch, or crawl or otherwise reach into confined spaces.
Communicate with and exchange information verbally and in writing.
Move about in an office environment.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
The noise level in the work environment is usually moderate.
Direct Reports: 15+
Total Organization Employees: ~ 900
# States: 22 total across U.S. Water customers currently in 2 of 22 States (IL and IN)
# Markets: 9 total across U.S. Water customers are currently in 2 of 9 Markets.
# Operating Districts: 39 total across U.S. Water customers are currently in 7 of 39 Districts.
This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.
DCC Propane is an equal opportunity employer. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, sexual orientation, marital status, veteran status, military status, or disability status.
Meet DCC Propane:
DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.
Why Work for Us?
We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as su...pplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
Direct Reports: 0
Total Organization Employees: ~ 900
# States: 22
# Markets: 9
# Operating Districts: ~ 39