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Illinois Department of Transportation

Springfield or Chicago, Illinois

UCSF

San Francisco, California

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City of Greeley - Greeley, CO

Greeley, Colorado

Northshore Utility District

Kenmore, Washington

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Excel Linen Supply

Kansas City, Kansas

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City of New Braunfels

New Braunfels, Texas

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Chemours

Fayetteville, North Carolina

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A&F Engineering Co., LLC

Indianapolis, Indiana

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A&F Engineering Co., LLC

Indianapolis, Indiana

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Source Advisors

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Mason County PUD No 1

Shelton, Washington

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Water-Right (an A.O. Smith Company)

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The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

Alameda Municipal Power/City of Alameda

Alameda, California

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Metrolink

Pomona, California

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Nemera

Buffalo Grove, Illinois

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Emtec Consulting Engineers

Ronkonkoma, New York

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Rural Innovation Strategies

Santa Fe, New Mexico

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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The Dyson Corporation

Painesville, Ohio

City of Garland

Garland, Texas

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Nemera

Buffalo Grove, Illinois

Unirac 1411 Broadway Boulevard NE Albuquerque NM 87102-1545 USA Logo
Unirac 1411 Broadway Boulevard NE Albuquerque NM 87102-1545 USA

Albuquerque, New Mexico

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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