Organize and direct the daily activities of the laboratory to ensure that the analysis of product is timely and accurate, and that instrument integrity is maintained. Supervise laboratory personnel, conducting and overseeing quality assurance and quality control, and collecting, analyzing, and interpreting lab results. Plan and implement the overall laboratory policies, procedures, and services and provide input to strategic decisions that affect the production quality control. Able to resolve escalated issues arising from operations, coordinate with other departments, and use technical innovation, teamwork, and good listening skills to bring about positive improvements.
Safety: Supervise and promote safe practices and work environment in all activities. Conduct safety stand downs, as needed, and lead all safety improvements or issues with a sense of care and urgency for the lab personnel.
Leadership: Supervise the performance of the lab personnel to ensure the integrity of all tests, related equipment, and people resources. Serve as a central point of contact for other departments in the organization.
Manage day-to-day activities for the lab based on company and departmental priorities.
Treat issues related to customer needs or delivery with a sense of urgency while still maintaining a high standard of test accuracy and results.
Demonstrate ability to coach, mentor, and help improve laboratory personnel skill sets. Set the example for attitude and professionalism.
Be a servant leader by setting the direction for the area and providing the resources and support the personnel need to achieve results.
Team Work: Promote good team work skills within and outside of the quality department. Convey an attitude of service while holding individuals accountable for daily tasks. Help lead lab personnel to continuously challenge and improve departmental standards, skill sets, and the flow and efficiency of lab activities. Lead 5S efforts.
Communication: Effectively communicate information to appropriate individuals in a timely manner. Verify and clarify the needs of internal and external customer base for job assignments.
Create dialogue with other team members to draw ideas and viewpoints on activities. Actively listen to the needs of the lab personnel and effectively communicate them to the quality manager and other departments, where appropriate.
Collaborate with other site lab supervisors and provide support as appropriate.
Technical: Demonstrate basic skills in quality. These include, but are not limited to the following: Establishment and execution of laboratory techniques and equipment, development of testing and daily reports, understanding of data accuracy and precision, understanding of calibration procedures and gage reliability, inspection and containment of defective product, understanding of engineering prints and specifications, understanding of SPC, ability to write, revise, and issue Quality Alerts, SOPs, and internal concessions.
Monitor and support QC laboratory data systems, such as SAP, Proficy, and other databases.
Troubleshoot and problem solve related to lab equipment, procedures and quality processes.
Maintain documentation of lab related quality systems and implement procedures, to include training of laboratory personnel.
Insure all lab systems meet Quality System Requirements for IATF 16949.
Self-Development: Personally committed to actively improve personal performance and knowledge (via education, professional memberships, recertification).
What you need to succeed:
Bachelor’s degree in Chemistry, Material Science, Engineering, Quality or a related field is preferred.
2+ years of experience in an industrial or manufacturing environment is preferred.
Prior leadership experience is strongly preferred.
Good understanding of quality systems and lab experience are required.
Computer proficiency with MS: Word, Excel, and Access are required.
Excellent communication skills are required.
Ability to handle multiple projects.
Hands-on experience with SPC/SQC.
Ability to work independently
Knowledge of SAP, Proficy, Minitab is a plus
Six Sigma training/certification, IATF, and ASQ certifications are also a plus
This position is not eligible for visa sponsorship.
Ingevity is an Equal Opportunity Employer, Minorities/Women/Veterans/Disabled.
Internal Number: R0000116
Ingevity - Ingevity is a Special Chemicals Manufacturer & Supplier Specializing in Pine Oil Chemicals, Tall Oil Fatty Acids and Activated Carbon Products. Ingevity provides specialty chemicals and high-performance carbon materials and technologies that help customers solve complex problems. These products are used in a variety of demanding applications, including asphalt paving, oil exploration and production, agrochemicals, adhesives, lubricants, publication inks and automotive components that reduce gasoline vapor emissions. Through a team of experienced people, Ingevity develops, manufactures and brings to market products and processes that purify, protect and enhance the world around us.